Your technology should make work easier.
For growing Australian organisations. I find the friction across your systems, processes, data and AI plans, then design a roadmap and lead the change.
Twenty minutes, no charge, no pitch. If it is not a fit, I will tell you and point you somewhere better.
Some of the organisations I have worked with
Does this sound familiar?
The tools are there. The flow is not.
Most technology problems start in the gaps between people, processes and systems.
Systems do not talk.
Staff re-key data, hunt for updates and reconcile conflicting versions of the truth.
Where does AI actually fit?
Ideas and new subscriptions are multiplying, but nobody has set priorities, controls or a practical adoption plan.
Projects keep drifting.
Vendors, leaders and staff see different versions of the problem, so progress stalls while costs continue.
The practical starting point
The IT & AI Review
One focused day to understand what is slowing the business down and what is worth fixing first.
One review day
$3,500+ GST
Findings delivered within one week.
The fee varies with the number of stakeholder conversations the review needs, confirmed before the review is booked.
Twenty minutes, no charge, no pitch. If it is not a fit, I will tell you and point you somewhere better.
What lands in your inbox
- 01Written findings document
- 02Current systems and workflow map
- 03Prioritised opportunity register scored by value, feasibility and risk
- 0490-day roadmap with owners and sequence
- 0560-minute leadership presentation
Your time commitment is roughly two hours across three or four short conversations, plus access to relevant documents and systems information.
- Day 1
The review day
On site. Around two hours of your team’s time.
- Week 1
Findings and roadmap
Written findings, systems map, 90-day sequence.
- Day 90
Change that landed
Owned by your team, or led by me.
A good fit
- 15 to 500 staff
- Multiple systems, teams or locations
- Leadership owns decisions but has no CIO
Not a fit
- A very small business operating on one simple platform
- Day-to-day helpdesk or hardware support
- A request to resell and install a predetermined product
The commitment
My independence, in writing.
IT Designer accepts no commissions, referral fees, rebates or margin from software vendors, resellers or implementation partners. My only revenue is what you pay me. If a commercial relationship ever exists with a provider I recommend, I will disclose it before making the recommendation.
What happens next
Advice that can move through to action.
The review may be enough. When it is not, I can lead the next phase without locking you into a product or provider.
AI and automation
Put AI to work on one valuable workflow, then expand.
Explore AI and automationFractional CIO
Give technology decisions one accountable executive owner.
Explore Fractional CIOProject management
Turn a complex technology plan into working change.
ExploreSystems and integration
Make information move cleanly through the business.
ExploreProject rescue
Stop the bleeding on a project that has gone sideways.
ExploreCompare the starting points
Choose advice that serves the buyer.
Different providers solve different problems.
| Question | Your MSP | Large consultancy | Internal IT manager | IT Designer |
|---|---|---|---|---|
| Primary role | Support and operations | Advisory and programs | Internal ownership | Independent direction and delivery |
| Vendor position | May resell supported tools | May have partner alliances | Works for the business | No commissions or reseller margin |
| Starting commitment | Existing support agreement | Often a larger discovery | Permanent hire | One-day review, typically $3,500 + GST |
| Business-first focus | Varies by provider | Usually | Depends on seniority | Yes |
| Can lead implementation | Within support capability | Yes | Yes | Yes, with your team and providers |
Client perspective
Independence shown through action.
A consummate Software Business Analyst and follow-through Implementation Project Manager.
Eyal is blessed with high level technical and managerial skills, ability to acquire new fields of knowledge with ease, excellent interpersonal communication and impeccable integrity.
Eyal helped us iron out issues with our customer database company and kept pressure on them until they fixed the issues. He was responsive and kept us updated with progress and timelines.
I have great esteem for Eyal’s contribution to our company as a technology leader and as a person.
Thanks for all your hard work and contribution to National Home Doctor Service.
The new online platform resulted in ease of use for our customers and a doubling of online sales within a few weeks.
Human first. Systems second.
A clear three-step framework for practical AI.
I help businesses turn AI from an interesting idea into a practical capability that improves real work.
Discover
Identify the workflows, bottlenecks and opportunities where AI or automation can create measurable value.
- Workflow and bottleneck mapping
- Opportunity scoring
- Data readiness
Design
Choose the right solution, connect it with systems and data, and establish controls and human oversight.
- Solution and vendor selection
- Integration design
- Controls and human oversight
Deliver
Build and test with real users, support adoption, measure results and improve over time.
- Build and test with real users
- Adoption support
- Measurement and iteration
Start with one valuable workflow, prove what works, then expand with confidence.
Questions leaders ask
Before we talk.
Are you an MSP or outsourced IT support company?
No. I do not sell hardware, licences or support contracts, and I do not run your helpdesk. I work alongside your internal team, MSP and specialist vendors.
What does this cost after the review?
It depends on the outcome. Ongoing leadership is usually a retainer, while systems, delivery and rescue work are scoped projects. I explain the commercial shape before you commit to further work.
How quickly can we start?
A 20-minute call is the first step. If the review is right for you, we agree timing, access and the people who need to be involved before booking the review day.
What do you need from my team?
For the one-day review, I need a leadership intake, access to relevant documents and systems information, and roughly two hours across three or four short conversations with the people closest to the work.
We already have an MSP. Will this cause friction?
It should not. I clarify business requirements and decisions, then brief your MSP clearly and respectfully. Good providers usually welcome a client who can give them better direction.
What happens if we do not act on the roadmap?
You still leave with an independent view of priorities, dependencies and risks. The roadmap helps leadership make better decisions even if implementation waits.
Is the review only about artificial intelligence?
No. AI is assessed in context. The best action may be automation, integration, cleaner data, a clearer process or better use of a system you already have.
A useful first conversation
Start with the problem, not the platform.
Tell me what is making work harder than it should be. I will help you decide whether the review is the right next step.
Twenty minutes, no charge, no pitch. If it is not a fit, I will tell you and point you somewhere better.